Frequently asked questions

Where can we ask for support

There is an open eid-dev-cards group.
In case of problems there, you could try this mail address:

What is the PIN value? Can I change it? Unblock it?

All PINs have value 1234.
You can change the PIN with e.g. the eid-viewer of the official eID middleware.
There is a tool to reset a blocked PIN to 1234.

Can we change the contents (name, address, photo, certificates, expiry dates)?

No, this is not foreseen.
Changing the status of the certificates (active, revoked) is not foreseen either.

Can we create 'virtual cards' as we could do with the previous test cards?

No, we only offer a set of test/developer cards and this website with OCSP/CRL support.